Your Wi-Fi sets the pace.
You can have the fastest internet plan on the coast, but the speed you feel around the house comes down to your Wi-Fi. Here's how it works, and the modems we recommend to get the most from your connection.
Why your Wi-Fi matters
Your service has two parts: the internet connection coming into your home, and the Wi-Fi that carries it to your devices. A great plan paired with a tired old router can still feel slow, so the modem matters just as much as the plan. (For how connection type affects speed, see how we measure speed.)
Walls & distance
Wi-Fi weakens as it travels through walls and floors, so far-off rooms often get a fraction of your real speed.
More devices, more demand
Phones, TVs, consoles and smart-home gear all share the air. A busy household needs a modem built for the load.
One router vs mesh
A single router strains to cover a whole home. A mesh uses several units that work together so every room stays fast.
A mesh system places several units around your home so strong, fast Wi-Fi reaches every room, not just the one with the modem.
Why Wi-Fi 7
Wi-Fi 7 is the latest standard and a real step up for modern homes, especially on higher speed tiers. It's built into our HB210 Pro mesh gateway, which we supply on most connections. On FTTN and FTTB we supply the Wi-Fi 6 VX230v, because those connections need its built-in modem.
Faster top speeds
Wider channels make the most of plans like 500/50 and 1000/100, so fast plans actually feel fast on Wi-Fi.
More capacity
Handles lots of devices at once without slowing down, ideal for busy households and working from home.
Lower latency
Snappier response for gaming and video calls, and a steadier connection as you move around the house.
The modems we recommend
Two ready-to-go options matched to your connection, or bring your own. Every plan supports BYO and we'll help you set it up. When you check your address, we'll show the modems that work with your connection type.
TP-Link HB210 Pro
Our best Wi-Fi. A Wi-Fi 7 gateway for most connections, built for busy homes with plenty of devices. Add more units for strong, fast Wi-Fi in every room.
- Wi-Fi 7, the latest standard
- Mesh-ready, add units for whole-home coverage
- Handles a busy household of phones, TVs and consoles
- Works with all connection types except FTTN and FTTB
- Pre-configured for your service, plug-and-play setup
TP-Link VX230v
The gateway we supply on FTTN and FTTB connections, which need its built-in modem. It's compatible with every nbn and OptiComm technology. Plug it in and you're online.
- Dual-band Wi-Fi 6 (AX1800)
- Supplied for FTTN and FTTB connections (has the built-in modem those lines need)
- Pre-configured for your service, plug-and-play setup
- Add an HB210 Pro unit for whole-home mesh Wi-Fi