Coast Broadband
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Do you offer a static IP address?

Coast Broadband connections use IPoE with CGNAT by default and don't have a static IP. Here's what that means and the workarounds for remote access.

Coast Broadband does not offer static IP addresses. Every connection uses IPoE with CGNAT (Carrier-Grade NAT) by default, so your service gets a dynamic, shared public IP rather than a fixed one that's yours alone.

Does this affect me?

For almost everyone, no. Anything you start from your side works normally: browsing, streaming, video and voice calls, online gaming, working from home, and connecting to a work VPN.

What CGNAT can't do

Because your public IP is shared and dynamic, your connection can't accept incoming connections directly from the internet. These won't work on a standard connection:

  • Hosting a public server or website from home
  • Port forwarding
  • Reaching a home device (security camera, NAS, remote desktop) directly by its public IP

Workarounds

These let you reach your home devices without a static IP or port forwarding, because the device connects outward rather than waiting for an incoming connection:

  • The device maker's cloud service, which is how most security cameras, NAS drives and smart-home hubs offer remote access.
  • A remote-access or mesh-VPN service built for this (for example Tailscale, or a manufacturer's own relay).

Dynamic DNS (DDNS) on its own does not get around CGNAT, because the incoming connection is blocked upstream, not at your modem.

Not sure what you need? Tell us what you're trying to do and we'll point you the right way. Call 1300 899 174 or start a live chat.

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Our team is ready to help. Call us or start a live chat and we'll sort it out with you.

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