Coast Broadband
Help & Support
My Account

Register for My Account

My Account lets you manage everything online, bills, usage, plan changes and more. Here's how to get set up and log in for the first time.

My Account is your online home for everything Coast Broadband. There's nothing to sign up for separately, your account is created when you join. You just need your account number and a password.

1. Find your account number

Your account number is on your welcome email and on every bill. You'll use it to log in.

2. Set your password

  1. Go to the login page.
  2. Select Forgot password?
  3. Enter your account number, we'll send a reset code by SMS to the mobile number on your account.
  4. Enter the code and choose a new password. That's it, you're ready to log in.
No code arriving? The code goes to the mobile number we have on file. If your number has changed, call us on 1300 899 174 and we'll update it and help you in.

3. Log in

Head to the login page, enter your account number and password, and you're in. From a phone you can add My Account to your home screen for an app-like experience.

What you can do

Once you're in you can view and pay bills, track your data usage, change your plan, update your contacts and see the surf club you're supporting. See using My Account for the full tour.

Related

Still need a hand?

Our team is ready to help. Call us or start a live chat and we'll sort it out with you.

Call 1300 899 174

New to Coast Broadband? See why Coast Broadband is different, get connected, and how every plan backs a local surf club.