You can update the card or bank account your bill is paid from yourself in My Account. Card details are entered through a secure hosted form, so your full card number is never stored on our website.
Update it in My Account
- Log in to My Account.
- Open Billing & payments and choose to update your payment method.
- Select card or bank account and enter your new details.
- Save. Your change takes effect from your next bill.
Prefer to talk to us? Call 1300 899 174 or start a live chat from any page and we'll update it with you.
See your current payment method
You can check the payment method on file any time: log in to My Account and open Billing & payments. For your security we only ever show a masked summary (for example, the last few digits), never the full number.
Never share full card details by email
We'll never ask you to send full card numbers by email or chat. If something claiming to be from Coast Broadband asks for that, don't send it, call us on the number above to check.