Once you've logged in, everything is organised into a few simple sections. Here's what each one does.
Overview
Your at-a-glance home: active services, your next payment, and your total contribution to your surf club. It's also where your account details and account contacts live.
My services
- See each active service, its plan and address.
- Select a service to view its data usage for the last 30 days, download and upload, day by day.
- Change plan on the selected service, see how to change your plan.
- If a service is affected by an outage, a banner appears at the top.
Billing & payments
- Your amount due and due date.
- Every invoice from the last six months, with a PDF to download.
- Your payment history and the payment method on file (shown masked for security).
New to reading your invoice? See how to read your bill.
Account contacts
Add or edit the people authorised to manage your account, alongside the account holder.
Your surf club
The Overview shows the surf club you're supporting and your total contribution over time, real money going to your local club, funded by your everyday broadband.
Help & support
Jump to the Help Centre, start a live chat, or call us, all from inside your account.
On your phone: add My Account to your home screen and it opens like an app, full screen, no browser bars.